Railway daze

Further evidence today that Queensland Rail isn't at all about the customers, and nobody in any authority there ever looks at the usefulness (or otherwise) of the service from a passenger's perspective. When I got off the train at Central today, I alighted near the barriers leading to the subway under Anzac Square. So I swiped my GoCard and proceded down the stairs -- to find the exit locked. A QR staffer told me the exits were always closed on weekends. Why then, I asked, were the barriers still operating? She explained that there was a sign above the exit -- but, of course, from the angle I approached that could only be seen once someone had gone through the barriers and started to go down the stairs. Once outside on to the concourse, I noticed one of the big escalators was being maintained but the down escalator was still functioning. People coming up had to use the stairs. On the way back, I asked the repair guy if it would make more sense to have the one operating escalator going up, since it's easier to walk down stairs then up them. "Not our decision, mate," he replied. "It's up to QR."