Thanks for nothing, Virgin Blue
Posted November 13th, 2009 by debritz
I received an email tonight saying I'd been upgraded to Gold status on Virgin Blue's Velocity Rewards frequent-flyer program. Then, nearly three hours later, I received another email saying:
Oops! Due to an error you've received our previous email by mistake. Please disregard the free upgrade communication as unfortunately you do not qualify for that upgrade.
We apologise for any inconvenience caused.
Thanks for nothing -- and for reminding me that I was right to pump all my credit-card points into the Qantas FF scheme.
Update: Is an email a contract? Class action anyone?